• What are the operating hours for the Vestavia Hills Civic Center? Vestavia Hills Civic Center is typically open Sundays, 1-5pm; Mondays, Tuesdays, Wednesdays and Thursdays, 7am-9pm; Fridays 7am-5pm; and Saturdays, 8am-5pm.
• Where is the address location of the Vestavia Hills Civic Center? Vestavia Hills Civic Center is located at 1090 Montgomery Highway, Vestavia Hills, AL 35216, 205.978.0166
• What is the address location of Vestavia Hills City Hall? Vestavia Hills City Hall is located at 1032 Montgomery Highway, Vestavia Hills, AL 35216, 205.978.0100
• How do I contact a specific City department or City staff? Contact information for all City departments, including the Library and Parks and Recreation, is available at https://vhal.org/contact.
• A solicitor just knocked on my door. What do I do? The Supreme Court of the United States struck down and ruled solicitation ordinances such as the City’s is unconstitutional. The Court opined that an individual has the right not to answer the door if a solicitor were to call at your residence and the City cannot prohibit them from approaching you. The City recently enacted an Ordinance to regulate solicitors within the terms of the US Supreme Court. This requires all solicitors who are peddling a product to register with the City and obtain a placard to wear while soliciting. For more information and a listing of current solicitors, visit https://vhal.org/departments/city-clerk/solicitation.
• Where can I obtain a copy of the City budget? The approved budget for recent fiscal years may be accessed at https://vhal.org/financial-statements. If you have any questions regarding the budget, contact Zachary Clifton at zclifton@vhal.org.
• How do I get paid for the sale of merchandise or services to the City of Vestavia Hills? Submit your invoice or bill (complete with purchase order number) to: City of Vestavia Hills, Attn: Accounts Payable, 1032 Montgomery Highway, Vestavia Hills, AL 35216. Every effort is taken to process payables in an efficient and timely manner. For information regarding an outstanding invoice, contact Rita Hosmer at rhosmer@vhal.org or 205.978.0126. Be sure to provide the invoice number, purchase order number and any other available identifying information.
• Are tornado / storm shelters available in Vestavia Hills? There are two (2) tornado shelters available for public use in Vestavia Hills. If a tornado WATCH is issued, the shelters will be open. Both shelters are in the Liberty Park area at 4750 Sicard Hollow Road. Shelter #1 is adjacent to the softball fields and Shelter #2 is adjacent to the soccer fields. Please note the shelter rules:
  – Shelters will open once a tornado WATCH has been issued for the area.
  – No pets or animals allowed, except for recognized service animals. Service animals MUST be harnessed and leashed.
  – Parents are responsible for the conduct of their children. Please be respectful and mindful of others.
  – Light snacks and bottled water are allowed.
  – Seating is not provided. Please bring a chair or blanket if needed.
  – No smoking or vaping, drugs or alcohol.
  – No criminal behavior will be tolerated.
  – Occupants must follow the direction of City of Vestavia Hills representatives and/or Shelter Manager(s).

For information regarding other shelters in the Jefferson County area, visit https://www.jeffcoema.org/storm-shelters.

For emergency assistance, call 911. For non-emergencies, call 205.978.0140.